26 kcs foip: support of static nat (spr00064568), 27 kcs capture connector redesign, Kcs foip: support of static nat (spr00064568) – Kofax Communication Server 9.1 User Manual

Page 11: Kcs capture connector redesign

Advertising
background image

Restrictions:

Exchange Online supports only SMTP addresses. Therefore, custom address types like FAX or SMS cannot
be used.

Exchange Online does not support MAPI. As a consequence, Voice Access via telephone is not possible.

Exchange Online does not return delivery notifications.

For more information see:

TC/LINK-MX7 Integration with Exchange Online (new manual)

1.25 KCS FoIP: Inbound SIP Failover with Multicast Addresses

KCS Fax over IP now supports an additional type of failover configuration.

FoIP can receive inbound SIP calls from a multicast address. Multicast inbound provides load balancing and
failover for inbound calls without special handling in the IP telephone system.

If multiple FoIP instances are active with the same multicast address, each one starts with the inbound call (like a
multi-ring feature). The first instance which accepts the call (by sending a 200 OK response to the INVITE
message) gets the call. This instance also informs all other instance to release it, which will end the call with
TCOSS error code “JS” and internal error number 12722 in the FoIP trace.

The following restrictions should be considered when using multicast:

If you configure a multicast IP, IPv6 support will be disabled for SIP.

Multicast works only if a local IP is specified in the VoIP/FoIP network settings.

The IP system must be able to correctly handle inbound calls to a multicast IP address. This is the case if the
system complies with the RFC 3261 (SIP).

It is recommended to install all FoIP instances in the same network segment as the gateway. This can prevent
possible problems with time to live settings (TTL), reverse path forwarding (RPF), or blocked multicast
traffic forwarding via routers.

For more information see:

Fax over IP Technical Manual (foip_man) – Version 3.11.00 Edition 1 or higher
Chapter: Installation – Advanced Configuration – SIP Signaling
Chapter: Integration with KCS – Configuration Hints – High Availability Support – Inbound SIP Failover
with Multicast Addresses

1.26 KCS FoIP: Support of Static NAT (SPR00064568)

KCS FoIP and gateway can be located in separate networks connected by a router performing static networking
address translation (NAT).

NatTraversalIp is a new parameter in the H.323 tab of FoIP configuration. If H.323 calls are forwarded via static
NAT you must set this value to the mapped own IP address (as it appears on the other side of the static NAT
router).

For more information see:

Fax over IP Technical Manual – Version 3.12.00 Edition 1 or later
Chapter: Integration with KCS – Configuration Hints – Support of Static NAT

1.27 KCS Capture Connector Redesign

KCS Capture Connector was redesigned. It now includes the following additional features:

Support for Kofax Capture SecurityBoost (SPR00083298)

Support for accelerator keys (SPR00083216)

Configurable name of the export connector module (SPR00082907)

Advertising