CREATIVE Divi Cam 428 - Manual (Page 33)

Frequently Asked Questions B-1
B
Frequently Asked Questions
This section covers questions you might have while
using your player. For further assistance, you may
wish to consult our self-help tool "Knowledge Base".
Go to www.creative.com, select your region and
then select Support.
❑ I was using the camera, but the camera controls
suddenly don't work.
• Try turning off your camera, then turning it back on.
• You might have removed the memory card while your
camera was still turned on. Remove the batteries, wait
three seconds, and then put them back.
• Check that the batteries are inserted properly.
• Check for camera damage. If it is damaged, send it for
repair.
❑ I have problems using my photo printer with the
camera.
• Error messages or prompts can be caused by printer
malfunctions, or power supply problems. Check the
connections to your camera, and printer. Turn your
camera on and reconnect it to the printer.
❑ I can't seem to format my memory card.
• You may have used a memory card that was formatted
differently. Use Windows Explorer to format the
memory card using the FAT file format. See your
Windows online Help for details.
❑ My camera cannot detect the memory card.
• Gently wipe your memory card’s metal interface with a
soft cloth and reinsert the memory card.
• You may have used a memory card that was formatted
differently. Use Windows Explorer to format the
memory card using the FAT file format. See your
Windows online Help for details.
• Your memory card may have malfunctioned. Contact
your memory card’s vendor for assistance.
DiViCam428.book Page 1 Friday, August 26, 2005 10:55 AM