Chauvet Satellite TV System - Manual (Page 15)

5. Appendix
15 12/28/2009 12:38 PM
General Troubleshooting
S YMPTOM P OSSIBLE C AUSE ( S ) P OSSIBLE A CTION ( S )
Breaker/Fuse
keeps blowing
Excessive circuit load Check total load placed on the electrical circuit.
Short circuit along the power
wires
Check for a short in the electrical wiring (internal and/or
external)
Device does not
power up
No power Check for power on power outlet
Loose power cord Check power cord
Fixture is not
responding to
DMX
Wrong DMX addressing Check Control Panel and unit addressing
Damaged DMX cables Check DMX cables
Wrong polarity settings on the
controller
Check polarity switch settings on the controller
Loose DMX cables Check cable connections
Faulty DMX interface Replace DMX input
Faulty Main PCB Replace Main PCB
Loss of signal
Non DMX cables Use only DMX compatible cables
Bouncing signals Install terminator as suggested
Long cable / Low level signal Install amplifier right after fixture with strong signal
Too many fixtures Install an optically coupled DMX splitter after unit #32
Interference from AC wires Keep DMX cables separated from power cables or
black lights
If you still have a problem after trying the above solutions, please contact CHAUVET Technical
Support.
Contact Us
W o r l d W i d e
General Information CHAUVET
3000 North 29
th Court
Hollywood, FL 33020
voice:
954.929.1115
fax: 954.929.5560
toll free: 800.762.1084
Technical Support CHAUVET
3000 North 29
th Court
Hollywood, FL 33020
voice:
954.929.1115 (Press 4)
fax: 954.929.5560 (Attention: Service)
World Wide Web www.chauvetlighting.com
3-Pin to 5-Pin Conversion Chart
If you use a controller with a 5-pin DMX output connector, you will need to use a 5-
pin to 3-pin adapter. The chart below details a proper cable conversion:
3-P IN TO 5-P IN C ONVERSION C HART
Conductor 3-Pin Female (Output) 5-Pin Male (Input)
Ground/Shield Pin 1 Pin 1
Data ( - ) signal Pin 2 Pin 2
Data ( + ) signal Pin 3 Pin 3
Not used Pin 4
Not used Pin 5