Awntech NewOrleans Series - Manual (Page 5)

WARRANTY
5-Year Limited Manufacturer's Warranty
A. WHO GIVES THIS WARRANTY? Awntech Corporation
B. WHO IS ENTITLED TO THIS WARRANTY?
This Warranty applies only to the original purchaser who paid for the product and may not be assigned or
transferred to subsequent owners. This Warranty applies only to products purchased and installed in the US.
C. WHAT ARE THE RESPONSIBILITIES OF AWNTECH CORPORATION UNDER THIS WARRANTY?
Subject to the terms and conditions set forth herein, Awntech Corporation will furnish replacements for parts
found by Awntech Corporation to be defective in design, manufacture or assembly, under each specific
component or product warranty as set forth below.
D. WHAT ARE THE RESPONSIBILITIES OF THE ORIGINAL PURCHASER UNDER THE WARRANTY?
1. Before any claims may be made under this Warranty, the original purchaser must have paid in full for
the product covered under the Warranty, according to the terms and conditions of the pay-plan defined
in the original order. IF THE PURCHASER HAS FAILED TO MAKE FULL PAYMENT, THIS
WARRANTY SHALL BE NULLIFIED AND AWNTECH CORPORATION SHALL BE RELIEVED FROM
ANY RESPONSIBILITY OR LIABILITY UNDER THIS WARRANTY. The purchaser agrees and
acknowledges that this Warranty agreement constitutes an executor contract.
2. The purchaser must use care in installation, maintenance, operation, use, and storage of the product in
accordance with the instructions contained in the owner’s manual. ANY FAILURE TO INSTALL,
MAINTAIN, OPERATE, USE AND STORE THE PRODUCT IN ACCORDANCE WITH THE
INSTRUCTIONS CONTAINED IN THE OWNER’S MANUAL WILL NULLIFY THIS WARRANTY AND
RELIEVE AWNTECH CORPORATION FROM ANY RESPONSIBILITY OR LIABILITY UNDER THIS
WARRANTY.
3. Promptly notify Awntech Corporation of any claims (within 10 days of purchase).
4. The purchaser may be required to provide a photograph of any defective parts. The purchaser may also
be required to pay a deposit until the defective parts are returned to Awntech Corporation for inspection.
The purchaser must obtain a return authorization form from Awntech Corporation’s customer service
department prior to the return of any merchandise and after having received such authorization, return
the part or product, freight prepaid, to Awntech Corporation.
E. WHAT IS COVERED UNDER THIS WARRANTY?
1. All the frame parts and components and the fabric is covered under warranty for manufacturing defects
only:
(a) Should the purchaser promptly notify Awntech Corporation of such defects within one year (12
months) from the date of the original purchase, the defective component will be replaced at no
charge. Awntech reserves the right to ask for the defective part to be returned and/or photos of the
defective part.
(b) After one year but within five years (60 months) from the date of the original purchase, a
defective component will be replaced upon the purchaser's payment of 1/60
th of the full retail cost of
the component for each month of use prior to the claim.
F. GENERAL PROVISIONS AND LIMITATIONS
1. THE WARRANTY GRANTED HEREIN IS THE EXCLUSIVE REMEDY FOR THE PURCHASER.
AWNTECH CORPORATION MAKES NO OTHER WARRANTIES TO THE PURCHASER, EXPRESS,
STATUTORY, IMPLIED OR OTHERWISE AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATIONS, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE HEREBY DISCLAIMED.
2. TO THE EXTENT PERMITTED BY LAW, AWNTECH CORPORATION SHALL HAVE NO LIABILITY
TO THE PURCHASER OR ANY OTHER PERSON FOR INCIDENTAL, SPECIAL, CONSEQUENTIAL,
INDIRECT OR SIMILAR DAMAGES OF ANY KIND OR NATURE WHATSOEVER, WHETHER
ARISING OUT OF BREACH OF WARRANTY OR OTHER BREACH OF CONTRACT, NEGLIGENCE
OR OTHER TORT, OR OTHERWISE, EVEN IF AWNTECH CORPORATION SHALL HAVE BEEN
ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH POTENTIAL LOSS OR DAMAGE. IN
NO EVENT SHALL AWNTECH CORPORATION BE LIABLE FOR LOSS OF PROFITS AND/OR
WAGES.
3. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
OR DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL