Champion Power Equipment 10020 - Manual (Page 17)

REV 10020-20131126
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10020 ENGLISH
WarraNTy
WarraNTy
CHAMPION POWER EQUIPMENT
2 YEAR LIMITED WARRANTY
Effective September 1, 2006 . Replaces all undated
warranties and all warranties dated before September 1,
2006 .
Warranty Qualifications
Champion Power Equipment (CPE) will register this
warranty upon receipt of your Warranty Registration Card
and a copy of your sales receipt from one of CPE’s retail
locations as proof of purchase .
Please submit your warranty registration and your proof of
purchase within ten (10) days of the date of purchase .
repair/replacement Warranty
CPE warrants to the original purchaser that the
mechanical and electrical components will be free of
defects in material and workmanship for a period of
one year (parts and labor) and two years (parts) from
the original date of purchase (90 days (parts and labor)
and 180 days (parts) for commercial & industrial
use) . Transportation charges on product submitted for
repair or replacement under this warranty are the sole
responsibility of the purchaser . This warranty only applies
to the original purchaser and is not transferable .
Do Not return The unit
To The Place of Purchase
Contact CPE’s Technical Service and CPE will
troubleshoot any issue via phone or e- mail . If the
problem is not corrected by this method, CPE will, at its
option, authorize evaluation, repair or replacement of the
defective part or component at a CPE Service Center .
CPE will provide you with a case number for warranty
service . Please keep it for future reference . Repairs
or replacements without prior authorization, or at an
unauthorized repair facility, will not be covered by this
warranty .
Warranty exclusions
This warranty does not cover the following repairs and
equipment:
Normal Wear
Winches need periodic parts and service to perform well .
This warranty does not cover repair when normal use has
exhausted the life of a part or the equipment as a whole .
Installation, use and Maintenance
This warranty will not apply to parts and/or labor if this
winch is deemed to have been misused, neglected,
involved in an accident, abused, loaded beyond the
winch’s limits, modified, installed improperly or
connected incorrectly to any electrical component .
Normal maintenance is not covered by this warranty .
other exclusions
This warranty excludes: The winch cable . Cosmetic
defects such as paint, decals, etc . Accessory parts such
as storage covers . Failures due to acts of God and other
force majeure events beyond the manufacturer’s control .
Problems cause by parts that are not original Champion
Power Equipment parts .
limits of Implied Warranty and
Consequential Damage
Champion Power Equipment disclaims any obligation to
cover any loss of time, use of this product, freight, or any
incidental or consequential claim by anyone from using
this winch . THIS WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE
A unit provided as an exchange will be subject to the
warranty of the original unit . The length of the warranty
governing the exchanged unit will remain calculated by
reference to the purchase date of the original unit .
This warranty gives you certain legal rights which may
change from state to state . Your state may also have other
rights you may be entitled to that are not listed within this
warranty .
Contact Information
address
Champion Power Equipment, Inc .
Customer Service
10006 Santa Fe Springs Rd .
Santa Fe Springs, CA 90670
www .championpowerequipment .com
Customer service
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-338-0999
info@championpowerequipment .com
Fax no .: 1-562-236-9429
Technical service
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-338-0999
tech@championpowerequipment .com
24/7 Tech Support: 1-562-204-1188