Roadside assistance program, Roadside assistance program -8, Calling for assistance – CHEVROLET 2009 Impala User Manual

Page 380: Coverage

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Roadside Assistance Program

For U.S. purchased vehicles, call 1-800-CHEV-USA
(1-800-243-8872); (Text telephone (TTY):
1-888-889-2438)
.

For Canadian purchased vehicles, call 1-800-268-6800.

Service is available 24 hours a day, 365 days a year.

Calling for Assistance

When calling Roadside Assistance, have the following
information ready:

Your name, home address, and home telephone
number

Telephone number of your location

Location of the vehicle

Model, year, color, and license plate number of the
vehicle

Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle

Description of the problem

Coverage

Services are provided up to 5 years/
100,000 miles (160 000 km), whichever
comes first.

In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.

Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at
any time without notification.

Chevrolet and General Motors of Canada Limited
reserve the right to limit services or payment to an owner
or driver if they decide the claims are made too often,
or the same type of claim is made many times.

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