Troubleshooting, Before calling for assistance, Troubieshooting – Whirlpool 3ET22DKXDN00 User Manual

Page 23

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Troubleshooting

Performance problems often result from little things you can fix without tools. Please read

through “Before calling for assistance ...” below before calling for service on your appliance.

Before calling for assistance ...

Listed in this chart are the most common problems consumers run into with their appliances.
Please read through this and see if it can solve your problem.

PROBLEM

CHECK THE FOLLOWING

Your refrigerator

Is the power supply cord firmly plugged into a live circuit with proper

will not operate

voltage?

Has a household fuse or circuit breaker blown/tripped?

Is the Refrigerator Control set to the OFF position?

The lights do

Is the power supply cord firmly plugged into a live circuit with proper

not work

voltage?

Has a household fuse or circuit breaker blown/tripped?

Is a bulb burned out?

The optional ice

Is the freezer cold enough to make ice? It could take overnight for

maker does

the freezer to reach the proper temperature.

not work

Is the ON/OFF lever in the ON (down) position? (See page 14.)

Is the water valve turned on?

Does the water line have a clog or leak?

Unfamiliar sounds

Is something on top of or behind the refrigerator?

or a rattling/
jingling noise

Some new sounds are normal. See “Understanding the sounds you
may hear” on page 16.

There is water in

This is normal on hot, muggy days. Make sure the refrigerator is

the defrost pan

level so the pan does not overflow.

The motor seems

Are the condenser coils dirty?

to run too much

Has the door been opened often? Has a large amount of food been

added at one time? The motor naturally runs longer if these things
happen.

Is the room hot? If the room is too warm, the motor runs longer to
keep the unit cool.

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