Before you call for service – Whirlpool CEX215V User Manual

Page 7

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PART

WHAT TO USE

HOW TO CLEAN

Trim rings

Stainless steel cleaner or Cook Top
Polishing Creme (Part No. 814009)'

■ Before cleaning, make sure the

cooktop and the surface units are
cool.

■ Follow directions provided with

cleaner or polishing creme.
NOTE: Yellowing of trim rings is
normal from heat of the surface units
and pans.

*See page 5 for ordering information.

Grill, griddle and cover

Warm, soapy water and a soft cloth;
plastic scouring pad.

■ Clean after each use.
• Wash, rinse and dry well.
■ Do not use metal scouring pads or

harsh cleansers.

■ Use plastic scouring pad for cooked-

on food.

Control knobs

Warm, soapy water and soft cloth.

■ Wash, rinse and dry well.
Do not soak.

Control panel and trim

Warm, soapy water or spray glass
cleaner, and a soft cloth.

■ Wash, rinse and dry well.
■ Follow directions provided with

cleaner.

Before You Call For Service

If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.

OPERATING PROBLEM

CHECK IF

WHAT TO DO

Nothing operates.

■ Cooktop is properly connected to a live

circuit with the proper voltage.

■ Contact qualified service technician

to reconnect cooktop to electrical
supply. (See Installation
Instructions.)

■ Fuse has blown or circuit breaker has

tripped.

■ Replace fuse or reset circuit breaker.

Surface units will not operate.

■ Cooktop is connected to electrical

power.

■ Contact qualified service technician to

reconnect cooktop to electrical supply.
(See Installation Instructions.)

■ Fuse has blown or circuit breaker has

tripped.

■ Replace fuse or reset circuit breaker.

Control knob(s) will not turn.

■ You pushed in knob(s) before trying to

turn.

■ Push in knob(s) before turning.

Food sticks to grill or griddle.

■ Grill/griddle surface is scratched.

■ Use only correct cooking and

cleaning utensils that will not
damage grill/griddle surface.

■ Grill/griddle surface is seasoned.

■ Season grill/griddle surface, if

needed. (See page 4 for additional
grill/griddle cooking tips.)

Cooking results aren't what you

expected.

■ Pans are the size called for in the

recipe.

■ Use correct-size pans.

■ You are following a tested recipe from

a reliable source.

■ Modify recipe or find a new recipe.

• The cooking utensils have smooth, flat

bottoms and fit the surface units.

■ Use cooking utensils with smooth,

flat bottoms.

Page 7

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