Whirlpool EHC511 - Manual (Page 7)

IF YOU NEED SERVICE OR ASSISTANCE,
WE SUGGEST YOU FOLLOW THESE FOUR STEPS;
1. Before calling for assistance. . .
Performance problems often result from little things
you can find and fix yourself.
1. Unit does not run :
• Service or Cycle switch must be in "ON”
position.
» Check to see that power cord is plugged in.
• Check for blown fuse or tripped circuit breaker
in electrical supply to machine.
• Room temperature must be above 55°F. (13°C).
Otherwise, bin thermostat may sense cold
room temperature and shu" off even though
bin is not full of ice. Also, unit may not re­
start once it does shut off.
2. Unit runs but produces no ice:
• Service or Cycle switch must be in "ON”
position.
• Check water supply to make sure it is open.
• If ice machine is operated at an elevation of
2,000 feet or more above sea level, both the
bin thermostat and the ice thickness thermostat
need
to be recalibrated See Installation
Instructions.
3. Unit runs but produces very little ice:
• Room temperature may be extremely high,
over 90°F. (32°C). In this case, it is normal for
ice production to be low.
• Dirt or lint may be blocking the air flow
through the finned condenser. Condenser
needs to be cleaned.
• Check to see if the unit has a scale build-up in
water and freezing system. Clean, if necessary.
4. Grid is not cutting ice sheets:
• Check the grid harness plug to make sure the
connection is secure.
5. Taste in ice cubes:
• There may be an unusually high mineral
content in water supply. Water may need to
be filtered or treated.
• Do not store any foods in the ice bin.
• Packaging material not all removed.
A more detailed "Trouble Diagnosis Chart" and
other technical information is shipped with each
unit and is located in the unit compartment section.
Service repair and replacement parts manuals may
be ordered directly from:
Whirlpool Corporation
Whirlpool Drive
Attention: Literature Department
LaPorte, Indiana 46350
Specify the model number of the ice machine
when ordering.