If you need assistance, If you need service, If you have a problem – Whirlpool SF335ESR/ER User Manual

Page 21

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If control knob(s) will not turn:

• Did you push in before trying to turn?

If soil is visibie on Continuous-

Cieaning oven finish:

• The special finish is designed to

graduaily reduce oven soti during
normal baking or roasting. It is not
designed to keep your oven spot­

less, only presentably clean.

• The door is cooler than the oven

walls. Soil will be more visible on the

door than other areas in the oven.
See page 16 for how to clean.

• Sugar and starchy spills may leave

stains. See page 16 for hand clean­

ing tips. Use foil on lower rack fo
catch these spiffs.

if cooking resufts aren’t what you

expected:

• Is the range level?
• Are you using pans recommended

In the “Cooking Guide”?

• If baking, have you allowed IV

2

fo 2

inches (4-5 cm) on all sides of the
pans for air circulation?

• Have you preheated the oven as the

recipe calls for?

• Are the pans the size called for in the

recipe?

• Are you foiiowing a tested recipe

from

a

reliable source?

• Do the cooking utensils have

smooth, flat bottoms and fit the sur­

face burners?

See the Cooking Guide for more infor­
mation on cooking problems and

how to solve them.

2. If you need assistance*.

Cail Whirlpooi COOL-LINE® serv­

ice assistance telephone number.
Dial free from:

Continental U.S. . (800) 253-1301
Michigan..............(800) 632-2243
Alaska & Hawaii (800) 253-1121

and talk with one of our trained Con­
sultants. The Consultant can instruct

you in how fo obta in satisfactory oper­

ation from your appiiance or, it serv­

ice is necessary, recommend a

qualified service company in your
area.

If you need service*...

Whirlpool

has

a

nationwide

network of fran­
chised TECH-CARE®

Service

Compa­

nies. TECH-CARE

service technicians are trained to

fulfiii the product warranty and pro­

vide after-warranty service, any­
where in the United States. To locate

TECH-CARE service in your area, cali

our COOL-LiNE service assistance
telephone number (see Step 2) or look

in your telephone directory Yellow

Pages under:

APPLIANCES - HOUSEHOLD -

UAJOfl - SERVICE 8 REPAIR

OR

SERVICE COMPANIES

XYZ SERVICE CO

123 MAPLE

999-9999

OR

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SEF^VICE

SERVICE COMPANIES

XYZ SERVICE CO

123 MAPLE

999-9999

4

.

If you have a

problem*...

Call our COOL-LINE service as­

sistance telephone number (see Step

2) and talk with one of our Oonsultants,

or if you prefer, write to:

Mr. Robert Stanley

Division Vice President
Whirlpxx)! Corporation
2000 US-33, North

Benton Harbor, Ml 49022

*lf you must call or write, please pro­

vide: model number, serial number,

date of purchase, and a complete
description of the problem. This infor­
mation is needed in order to better re­

spond to your request for assistance.

FSP Is a registered trademark

of Whirlpool Corporation tor

quality parts. Look tor this

symbol ot quality whenever

you need a replacement part

tor your Whirlpool appliance.
FSP replacement parts

will tit right and work right, because they are
mode to the same exacting specifications

used to build every new Whirlpool appliance.

21

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