If you need assistance, If you need service, If you need fsp* replacement parts – Whirlpool RT16VK User Manual
Page 23: If you need fsp* replace ment parts
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I F Y O U N E E D A S S I S T A N C E O R S E R V I C E
2. If you need assistance* ...
Call our toll-free number. Dial toll-free
from anywhere in the U.S.A.:
1-800-44-ROPER
(1-800-447-6737)
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary, recom
mend a qualified service company in your
area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliances
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in
your correspondence.
3. If you need service* ...
Contact the dealer from whom you pur
chased the appliance or the authorized
servicer in your area. For help finding an
authorized servicer in your area, call our toll
free telephone number in Step 2.
4. If you need FSP* replace
ment parts*...
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Roper® appliance.
FSP replacement parts will fit right and work
right, because they are made to the same
exacting specifications used to build every
new Roper appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call the
Whirlpool Consumer Assistance Center
number in Step 2.
5. If you are not satisfied with
how the problem was
solved ...
• Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your
action.
*When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers, and the pur
chase date. (See page 2.) This inform
ation will help us respond properly to
your request.
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