If you need assistance or service, Before calling for assistance – Whirlpool RB262PXA User Manual

Page 25

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IF YOU NEED ASSISTANCE OR SERVICE

If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section

outlines possible problems, their causes, and actions you can take to solve each problem.

Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our

Consumer Assistance Center for help or calling for service, please provide a detailed descrip­

tion of the problem, your appliance’s complete model and serial numbers and the purchase

date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance ...

Performance problems often result from little things you can find and fix without tools of any

kind. Please check the chart below for problems you can fix. It could save you the cost of a

service call.

PROBLEM

POSSIBLE CAUSE

SOLUTION

Nothing will

The unit is not wired into a live

Wire the unit into a live circuit with

operate

circuit with proper voltage.

proper voltage. (See Installation

Instructions.)

A household fuse has blown

Replace household fuse or reset

or a circuit breaker has tripped.

circuit breaker.

The oven will

You have not set the electronic

Refer to pages 11-18.

not operate

control correctly.

You have programmed a

delayed start time.

Wait for the start time to be reached.

The Self-Clean-

The oven clock does not show

Reset clock to show the correct time

ing cycle will

the correct time of day.

of day. (See page 9.)

not operate

The Lock Lever is not in the

Move Lock Lever all the way to the

Clean position-all the way to

the right.

right.

You have programmed a

delayed start time.

Wait for the start time to be reached.

Cooking

The oven is not level.

Level oven. (See Installation Instruc-

results are not

tions.)

what you

The oven temperature seems

Adjust the oven temperature control.

expected

too low or too high.

(See “Adjusting the oven temperature

control” on page

1 2

.)

You have not preheated the

Preheat oven when called for in

oven before baking.

recipe.

The recipe has never been

Use only tested recipes from a reliable

tested or is not from a reliable

source.

source.

The pan used is not the type

Refer to a reliable cookbook for

or size recommended in the

recipe.

recommended pan type and size.

continued on next page

25

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