Before calling for assistance, L if you need service, Rfc^-ga/f – Whirlpool EV130N User Manual

Page 10

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Kyou need service or assistance, we suggest

you follow these five steps:

2.

If you need assistance^..

!• Before calling for assistance...

Performance problems often result from little things

you can find and fix yourself without tools of any kind

If the electricity goes off:

Learn how long the power will be oft by calling the

power company
• If service is to be interrupted 24 hours or less, keep

the freezer closed. Most food will stay frozen

• If service is to be interrupted longer than 24 hours,

do this:

1. Remove all unfrozen food and store in a frozen

food locker.

OR...

2. Place 2 lbs. (0.9 kg) of dry ice in freezer for every

cu. ft. of freezer space. This will keep frozen foods
for 2 to 4 days. Wear gloves to protect your hands
from dry ice burns.

3. If neither food locker storage or dry ice is avail­

able, use or can perishable food at once.

• The length of time food will stay frozen depends on

several factors. For instance: a full freezer will remain
cold longer than a freezer partially filled. And a
freezer full of meat will stay cold longer than a
freezer filled with baked goods. Also, if the food still
contains ice crystals, it may be safely refrozen, al­
though the quality and flavor may be affected. Use
this food as soon as convenient. If fhe condition of
the food is poor or is in any way questionable, it is
wise to dispose of it.

If ycur freezer stops running:
• Is the power supply cord plugged into a live circuit

with the proper voltage? (See page 4.)

• Have you checked your home's main fuses or circuit

breaker box?

• Is the Temperature Control turned ON?

If the compressor seems to run too long:
• Is the condenser, located on the back of the freezer,

free of dust and lint?

• Is there enough air circulation space above and in

back of the freezer?

• On hot summer days or if the room is hot, the com­

pressor will run longer to provide the correct amount
of cooling.

• If large amounts of unfrozen food have been put

into the freezer, the compressor will run longer.

Call Whirlpool COOL-LINE® service assist­

ance teiephone number. Diai free from any­
where in the U.S.:

1-800-253-1301

and talk with one of our trained Consuitants. The
Consuitant can instruct you in how to obtain satis­
factory operation from your appiiance or, if senr-

ice is necessary, recommend a quaiified service
company in your area.

L If you need service*...

Whirlpool has a na­

tionwide

network

of

franchised TECH-CARE®
Service

Companies.

TECH-CARE

service

technicians are trained
to fulfill the product
warranty and provide
after-warranty service,

anywhere in the United
States. To locate TECH-

rfC^-GA/f^£

FRANCHISED SERVICE

CARE service in your area, call our COOL-LINE sen/ice
assistance telephone number (see Step 2) or look in
your telephone directory Yellow Pages under:

APPLIANCES - HOUSEHOLD -

MAJOR - SERVICE & REPAIR

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

SERVICE COMPANIES

XYZ SERVICE CO

123 MAPLE ................... 999-9999

OR

OR

WASHING MACHINES, DRYERS

A IRONERS-SERVICING

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

SERVICE COMPANIES

XYZ SERVICE CO

123 MAPLE .................... 999-9999

ELECTRICAL APPLIANCES-

MAJOR - REPAIRING & PARTS

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

SERVICE COMPANIES

XYZ SERVICE CO

123 MAPLE .................... 999-9999

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