Troubleshooting chart – GE Feb-50 User Manual

Page 15

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6

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Troubleshooting Chart

PROBLEM

SOLUTION

Telephone does not in­

dicate the Line in Use

of other types of
telephones.

This product only indicates the status of other
2-9450 telephones.

No dial tone when
handset is picked up.

This is normal. To use, a line button must be
pressed after picking up the handset.

No dial tone when line

button is pressed.

Is AC power supply plugged into an electrical

outlet and the telephone.
Check hookswitch: Does it fully extend from

the base when the handset is lifted.

Is a good 9 volt battery installed? Note: Dur­

ing power outages a 9 volt battery allows the
use of the handset for making phone calls.

Will not dial.

Check Pulse/Tone switch. Is it in the Tone
position which may not be compatible with

your local dialing service from the Telephone
Company?

Try dialing with the switch in each position.

There is a clicking
sound during dialing.

This is normal during pulse dialing as the

phone pulses the line to tell the telephone

office what number is dialed.

You cannot be heard
by other party.

Is the handset cord inserted properly and

securely to the handset and telephone?

Is Mute on?

Cannot hear the other

party or other party is
hard to hear.

Check volume control setting. Pressing both
volume control buttons at the same time will

return the volume control to mid-range.

Phone does not ring.

Check cords: Are they inserted properly and
securely? Are they damaged?

Line LED flashes, but

phone does not ring.

Is ringer off? Is Do Not Disturb feature

activated?

The telephone con­
tinues to ring after the
handset has been pick­
ed up.

This is normal. To answer a call pick up the

handset and press the button for the line that

is ringing. See page 10 in the Use and Care

Guide, Receiving Incoming Calls.

Low Battery LED

flashes.

9 volt battery is low. Replace 9 volt battery.

Low Battery LED stays

on.

9 volt battery is exhausted or not installed.

Replace or install 9 volt battery.

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