Before you call for service – GE ADW! 000 SERIES User Manual

Page 13

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Before you call for service...

ge.com

Troubleshooting Tips

Save time and money! Review the charts on

the following pages, or visit ge.com. You may
not need to call for service.

Problem

Possible Causes

What To Do

Dishwasher won’t

run

Fuse is blown,

or

the

circuit breaker tripped

» Replace fuse or reset circuit breaker Remove any other appliances

from the circuit.

•Try pressing the START/RESETpad (Electronic models) two times.

Power is turned off

* In some installations, power to the dishwasher is provided through a wall

switch, often located next to the disposer switch. Make sure it Is on.

Noise

Some of the sounds
you'll hear are normal

* Soft food disposal shredding action.

* Drain valve opening to pump water out.

* Timer control as cycle progresses.

* Detergent cup opening.

•The motor stopping during the drying period.

* Water draining out of tub immediately after touching the

START/RESET

pod.

Utensils are not secure

• Make sure everything is secured in dishwasher

in rack or something small
has dropped into rack

Rattling dishes when

the

spray

arm rotates

• Make sure dishes are properly loaded. See the Loading the

dishwasher racks

section.

Motor hums

• Dishwasher has not been used on a regular basis. If you do not use

your dishwasher often, set it to fill and pump out once every week.

This will help keep the seal moist.

Water

standing in

the bottom of the

tub

This is normal

* A small amount of clean water around the outlet on the tub bottom

at the back of the tub keeps the water seal lubricated.

Water won’t pump

out of the tub

Drain is clogged

• If you have an air gap, clean it.

• Check to see if your kitchen sink is draining well. If not, you may need

a plumber

• If the dishwasher drains into a disposer, run disposer clear.

Suds in the tub

Wrong detergent
was used

• Use only automatic dishwasher detergents to avoid sudsing.

Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing
Detergents have been approved for use In all GE dishwashers.

•To remove suds from the tub, open the dishwasher and let suds

dissipate. Add 1 gallon of cold water to the tub. On Models with a Dial:
Close and latch the dishwasher. Pump out water by slowly turning the
Dial until a drain period Is reached. Repeat if necessary. On Models with
Electronic Control: Pump out water by pressing the

START/RESET

pad,

then 10 seconds later press START/RESET

pad again. Repeat if necessary.

Rinse agent was spilled

• Always wipe up rinse agent spills Immediately.

Stained tub interior

Some tomato-based

foods can cause reddish
stains

• Use of the

RINSE

ONLY

cycle after adding the dish to the load

can decrease the level of staining. GE recommends

Cascade^

Plastic Booster

to help remove these types of stains.

Tea or coffee stains

• Remove the stain by hand, using a solution of 1/2 cup bleach

and 3 cups warm water

A

WARNING

Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.

An

overall

yellow or

brown film can be

caused

by

iron deposits

in water

• A special filter in the water supply line is the only way to correct

this problem. Contact a water softener company.

White film on inside
surface—hard water

minerals

• GE recommends

Jet-Dry

® or

Cascade Crystal Clear^

to help

prevent hard water mineral deposits from forming.

• Run dishwasher w'rth citric acid to remove mineral deposits. Citric

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add (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information.

13

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