Kenmore 116.3172 - Manual (Page 21)

TROUBLESHOOTIN
Review this chart to find do-it-yourself solutions for minor performance problems. Any service
needed, other than those described in this owner's manual, should be performed by a Sears
authorized service representative.
WARNING
Electrical Shock Hazard
Disconnect electrical supply before servicing or cleaning the unit Failure
to do so could result in electrical shock or personal injury.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won't run. 1, Unplugged at wall outlet
2. Tripped circuti breaksr/blown fuse
at household service panel
3. Ort/off switch not turned on,
4, Thermal protector tripped.
1. Plug In firmly, push onM switch to on
2. Reset circuit breaker or replace fuse.
3. Push on/off switch to on.
4. Reset thermal protsctor, (page 11)
Poor job of dirt pick-up. 1. Full or clogged dust bin
2. Wrong pile height setting,
3. Worn agitator
4. Clogged nozzle or dust bln port,
5. Clogged hose.
6. Hole in hose.
7. Brokan/misplacsd belt.
3, Hose not inserted fully,
9. Motor protection system activated
10. Dirty filters
11. Sliders not rotating.
1- Glean dust bin, (pages 13,14)
2. Adjust setting, (page 7)
3. Replace agitator, (page 20),
4. Check CLOG REMOVAL, (page 18)
5. Check for clogs, (page 18)
6„ Replace hose.
7. Repiace/fix belt, (pages 16, 17)
8. Insert hose fully, (page 6),
9. Check for clogs, (page 18),
10. Clean/change filters, (page IS)
11. Remove obstructions, (page 15).
Cleaner picks up
moveable rugs or
pushes loo hard.
1. Wrong pile height setting 1, Adjust setting, (page 7)
Light won't work. 1. Burned out light bulb. 1, Change light bulb, (page 19),
Agitator does not turn. 1. Broken belt
2. Bare floor selector In bare
floor setting,
3. Belt installed incorrectly,
1. Replace belt, (pages 16,17)
2. Move selector to the carpet setting,
(page?),
3. Check BELT CHANGING AND
AGITATOR CLEANING, (pages 16, 17)
Performance indicator,
some models, Is red. 1. Full or clogged dust bin.
2. Dirty filters.
3. Clogged airflow passage,
4. Certain attachment foots
1. Clean dust bin, (pages 13,14),
2. Clean/change flliers, (page 16)
3. Clear clog from airflow passage,
(page 18),
4. This is normal. Light should go off
when tool is removed.
Air flow restricted
with attachment use.
Sound changes. 1. Attachment use restricts air flow,
2. New carpet fuzz clogged air path.
1. Check ATTACHMENTS, (page 8)
2. Check CLOG REMOVAL and clean
hose, (page 18).
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