Kenmore 3950144 - Manual (Page 32)

TROUBLESHOOTING
Most laundering problems are easily
solved if you understand the cause.
Check these lists for common laundry
and washer problems. If you need
further assistance, see page 37.
Problem Possible Cause Solution
Washer Leaks Household plumbing is leaking. Repair plumbing.
Inlet hoses not tight. Tighten hoses (see “INSTALLATION,”
Sections D & E).
Inlet hose washers not
properly seated. Reseat washers
(see “INSTALLATION,” Section D).
Drain hose not properly
clamped or is off.
Clamp drain hose
(see “INSTALLATION.” Section C).
Drain is clogged. Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gallons of water per minute.
Tub moved forward during
unloading, causing water to
deflect off of tub ring.
Ensure tub is centered before
starting washer.
Unit not level causing water
to deflect off of tub ring.
Ensure front feet are installed and
nuts are tightened. Level washer.
Reset rear legs
(see “INSTALLATION,” Section G).
Load is unbalanced. Spray
rinses are deflecting off of load. Redistribute the load.
Washer is overloaded. Fills or
spray rinses are deflecting off
of load.
Reduce load size.
Won’t Drain/
Won't Spin/
Wet Loads Drain hose is kinked or
clogged.
Straighten or unplug hose
(see “INSTALLATION,” Section C).
Correct operation of
neutral drain.
After a wash or rinse, the washer will
drain without spinning. After draining,
the spinning begins.
Lid is open. Close the lid.
Drain hose is more than
96 inches above floor.
Lower drain hose
(see “INSTALLATION,” Section C).
Too much detergent ~
excessive sudsing. Use less detergent.
Wrong cycle for load
being washed.
Choose a cycle with a higher spin
speed (see “OPERATION”).
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