Appendix 2 – troubleshooting, Appendix 2, Troubleshooting – Concord Camera Eye-Q 2133z User Manual

Page 57

Advertising
background image

53

Appendix 2

Problem

b

– Troubleshooting

Possi le cause

Solution

era is

ff.

Press the power button to turn the camera ON.

teries are

ed.

Inserting Batteries.

teries are

Check

Ensure t
Camera

he green

If the light is flashing, wait until it emits a ste

Ready LED

indicator is on and

sh

ady light

before taking a picture. The camera may be waiting
for the flash to charge.

not fla ing.

Is the camera

The c

ed to a

r?

connected to a PC. Disconnect the camera to take
more pictures.

compute

Setting the Flash.

h

teries may If the batteries are too wea

seconds before turning it back on. If this doesn’t
work, replace the batteries.

subjec
when t
taken

was moving

e shot was

pictures.

The cam
turned o
The bat
discharg

Replace the batteries with fresh ones. Refer to

The camera
has no power.

The bat
inserted incorrectly.

the battery orientation. Refer to Inserting the

Batteries.

The camera
won’t take a
picture.

connect

amera’s buttons are not functional when

Is the flash on?

Ensure the flash is set to auto or always on. Refer to

The flash
doesn’t work.

T e bat
be weak.

k, the flash will be unable

to recharge. Turn the camera off and wait a few

The images
are blurry.

The camera or

t

h

.

Hold the camera steady or put it on a tripod to take

The computer
does not
recognize the
camera

The camera was
connected to a
personal computer
by USB before
installing software.

Connect the camera to the computer with the USB
cable. Select [My computer] > [Control panel] >
[System] > [Device manager]. From [other devices]
delete [Composite USB device] or [unknown device].
Disconnect the camera from the computer, install the
software, and then reconnect the camera.

Advertising