Lights do not work, Troubleshooting guide – Kenmore 795.7937 User Manual

Page 29

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TROUBLESHOOTING GUIDE

LIGHTS DO NOT WORK

Check if...

Then...

The power supply cord is unplugged.

Firmly plug the cord into a live outlet with proper voltage.

Light bulb is loose in the socket.

Either unplug the refrigerator or turn off power at the circuit
breaker or fuse box. Gently remove the bulb and reinsert.

Then plug in refrigerator and reset the refrigerator control.

Light bulb has burned out.

Either unplug the refrigerator or turn off power at the

circuit breaker or fuse box. Replace the old bulb with a new
60 watts appliance bulb with the same size and shape
available at your local hardware store.
(See the

LIGHT BULB REPLACEMENT

section.)

COMPRESSOR MOTOR SEEMS TO RUN TOO MUCH

Check if...

Then...

The refrigerator that was replaced was an older model.

Modern refrigerators with more storage space require

more operating time.

The room temperature is hotter than normal.

The motor will run longer under warm conditions. At normal room

temperatures, expect your motor to run about 40% to 80% of the
time. Under warmer conditions, expect it to run even more often.

The door is opened often or a large amount
of food has just been added.

Adding food and opening the door warms the refrigerator.

It is normal for the refrigerator to run longer in order to cool

the refrigerator back down. Adding a large amount of food
warms the refrigerator. See the

FOOD STORAGE GUIDE

section. In order to conserve energy, try to get everything

you need out of the refrigerator at once; also keep food

organized so it is easy to find and close the door as soon

as the food is removed.

The refrigerator was recently plugged in and
the refrigerator control was set correctly.

The refrigerator will take up to 24 hours to cool

completely.

The refrigerator control is not set correctly for the
surrounding conditions.

See the

ADJUSTING CONTROL SETTINGS

section

The doors are not closed completely.

Push the doors firmly shut. If they will not shut all the way, see

“Doors will not close completely” below.

The condenser coils are dirty.

This prevents air transfer and makes the motor work harder.

Clean the condenser coils. Refer to the

CARE AND CLEANING

section.

DOORS WILL NOT CLOSE COMPLETELY

Check if... Then...

The refrigerator is not level.

See the

REFRIGERATOR INSTALLATION, LEVELING AND

DOOR ALIGNMENT

section to level refrigerator.

Food packages are blocking the door open.

Rearrange food containers to clear door and door shelves.

The ice bin, crisper cover, pans, shelves, door bins
or baskets are out of position.

Push bins all the way in and put crisper cover, pans, shelves
and baskets into their correct positions. See the

USING YOUR

REFRIGERATOR

section

The gaskets are sticking.

Clean gaskets and the surface that they touch. Rub a thin
coat of paraffin wax on the gaskets after cleaning.

The refrigerator wobbles or seems unstable.

Level the refrigerator. Refer to the

LEVELING AND DOOR

CLOSING

section

The doors were removed during product installation
and not properly replaced.

Remove and replace the doors according to the

REMOVING

AND REPLACING DOORS

or

REVERSING DOORS section

or call a Sears or other qualified service technician.

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