Kenmore Automatic Washers - Manual (Page 33)

Problem Possible Cause Solution
Won’t Drain/
Won’t Spin/
Wet Loads Low voltage or using
an extension cord.
Check electrical source or call
electrician. Do not use extension
cords.
(cont.)
Cold rinses. Cold rinses leave loads wetter than
warm rinses. This is normal.
Continues
to Fill/ Drain hose is less than
39 inches above floor. Raise the drain hose
(see “INSTALLATION,” Section C).
Continues
to Drain/
Cycle Stuck
Drain hose fits tightly into
standpipe.
Adjust drain hose for loose fit '
(see “INSTALLATION,” Section C).
Drain hose taped into
standpipe.
Do not seal off drain hose with tape.
The drain hose needs an air gap.
Washer Makes Load is unbalanced. Redistribute load.
Noise
Washer is not level.
Rear leveling legs not set.
Level washer. Reset rear legs
(see “INSTALLATION,” Section G).
Nuts on front feet not tight. Tighten nuts
(see “INSTALLATION,” Section G).
Yellow shipping strap with
cotter pins not completely
removed.
Remove strap with cotter pins
(see “INSTALLATION,” Section B).
Floor not strong enough
to support washer.
Relocate washer
(see “INSTALLATION,” Section A).
Gears engaging after drain
and before spin.
This is normal.
Upper part of agitator clicks
during wash.
This is normal.
Won’t Fill/
Won’t Rinse/ Water inlet valve
screens are plugged. Clean screens.
Won’t Agitate/
Wrong
Water is turned off. Turn on water.
Temperature
Hot and cold hoses are
reversed. Reverse hoses (see “INSTALLATION,”
Sections D & E).
3
Inlet hose is kinked. Straighten hoses.
Timer dial is not lined up. Turn timer knob to the right slightly
and pull to start.
Power cord not plugged in. Plug in power cord.
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