Troubleshooting – COBY DP-350 User Manual

Page 30

Advertising
background image

Page 0

Coby Electronics Corporation

www.cobyusa.com

Page 1

I cannot transfer files to the player.

Ensure that your computer is running a supported

operating system.
If you are using a USB extension cable, ensure that

it is securely attached to the player and the PC, or

try using another USB cable.
If you have connected the player through a USB

hub, try connecting the player directly to your

computer.
Ensure that the player’s memory capacity is not full.

There is no sound during playback.

Check the volume level.
Ensure that the headphones are attached securely

to the player.

The sound quality of the music is poor.

Try playing the file on your computer. If the sound

quality is still poor, try downloading the file again or

re-encoding the file yourself.
Ensure that the bit rate of the file is not too low. The

higher the bit rate of the file, the better it will sound.

The minimum recommended bitrate is 128kbps for

MP3s and 96kbps for WMAs.
Try lowering the volume of the player.
Ensure that the headphones are attached securely

to the player.

Troubleshooting

Advertising