Troubleshooting – COBY DP-350 User Manual

Page 31

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Coby Electronics Corporation

www.cobyusa.com

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Troubleshooting

The player will not play my music file.

Ensure that the file is in a compatible format.
The file may be copy-protected and you no longer

have authorization to play this file. If you feel this is

in error, please contact the service from which you

downloaded the file.

The LCD characters are corrupted or something is

wrong with the display.

Ensure that the correct menu language has been

set.
Reset the player (use a paper clip to press the Reset

button on the rear of the player) and try again.

The player has malfunctioned.

Reset the player (use a paper clip to press the Reset

button on the rear of the player) and try again.
Try updating the player’s firmware. Please refer to

the Firmware Upgrades section of this manual for

instructions.

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