Troubleshooting – COBY DP-350 User Manual
Page 29
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Coby Electronics Corporation
www.cobyusa.com
Page
If you have a problem with this device, please read the
troubleshooting guide below and check our website
at www.cobyusa.com for Frequently Asked Questions
(FAQs) and firmware updates. If these resources do not
resolve the problem, please contact Technical Support.
Address COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Web
www.cobyusa.com
Phone
800-727-3592: Weekdays 8:00AM–11:00PM EST
Weekends 9:00AM–5:30PM EST
718-416-3197: Weekdays 8:00AM–5:30PM EST
The player does not turn on.
Ensure that the player is fully charged. Try charging
the player overnight.
Reset the player (use a paper clip to press the Reset
button on the rear of the player) and try again.
The buttons do not work.
Ensure that the player is fully charged. Try charging
the player overnight.
Reset the player (use a paper clip to press the Reset
button on the rear of the player) and try again.
Troubleshooting