Audio troubleshooting, Issue solution, Remote control troubleshooting issue solution – Vizio E322VL User Manual

Page 44: Tv/display troubleshooting

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VIZIO E322VL User Manual

Audio Troubleshooting

Issue

Solution

No audio

Press Volume + (Up) on the remote control or side of the TV.

Press MUTE on the remote control to make sure that MUTE is not ON.

Check the MTS Audio settings in the Tuner menu to insure they are set to
Stereo/English. ( TV input only )

Verify that the TV Speakers are On in the Audio menu.

Check the video/device cable integrity. Try another cable (HDMI,

AV/Composite, Coax etc.)

Change audio settings of the external device.

If you are using an antenna, the signal strength of the channel may be low.

Make sure your antenna is connected securely to your HDTV and move the
antenna to an alternate location in the room or close to a window.

Audio volume differs on
each input

Your HDTV will retain the last used volume level for each input.

Low audio volume (TV
internal speakers)

Press the Volume up on the remote control.

Increase the volume of the external device using that device’s remote.

Distorted/popping audio

Check video/device cable integrity. Try another cable (HDMI, AV/Composite,
Coax etc.)

Insure audio cables are tightly inserted into inputs.

Try another device.

Use another device input.

Remote Control Troubleshooting

Issue

Solution

The remote control will not
work

Point the remote control directly at the remote sensor on your TV (IR mode

only).

Remove any obstacles between the remote control and the remote sensor (IR
mode only).

Replace dead batteries with new ones.

The remote control will not
adjust TV Volume.

• Check the Advanced Audio menu located in the HDTV Settings App. Audio

control must be set to TV.

Channel Up and Down
buttons will not work.

• In the HDTV Settings App, select Tuner, then Auto Channel Scan. This must

be performed before attempting to change channels.

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