User call errors – Canon 400 User Manual

Page 30

Advertising
background image

26

MAINTENANCE AND TROUBLESHOOTING

User Call Errors

Here is a list of User Call Errors. If you see a User Call Error in
the Print display, look it up in the table below.

Error Number

Meaning

Solution

After removing a piece of jammed

paper, a sheet of paper is still

jammed in the printer.

A sheet of paper jam has occurred

inside the printer.

Two sheets of paper have jammed

inside the printer.

Paper is not set in the printer.

Toner in the toner cartridge is low,

or the toner cartridge is not installed

correctly.

The printer cover is open.

The halogen lamp on the main unit

has burned out or is not installed

correctly.

Wrong paper size in printer feed

tray.

Printer power is not turned on, or a

test print is printing.

Remove the jammed sheet from the printer. For

details, refer to your printer manual.

Supply paper to the paper cassette of the printer.

For details, refer to the printer manual.

Remove the toner cartridge and install it again. If

the message appears again, replace the toner car-

tridge. For details, refer to the printer manual.

Close the printer cover and make sure it locks in

place. For details see the printer manual.

Check the lamp installation and make sure it is in-

stalled correctly. If the error occurs again, replace

the halogen lamp. (

22)

Re-load the tray with the correct paper size.

If the printer is off, turn the printer power switch on.

For details, see the printer manual.

Advertising