Maintenance error codes troubleshooting – EcoTech Marine MP20 User Manual

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Wear of the drive shaft

The VorTech pump features a wear component in the form of the drive shaft. This part is designed with a special
engineering grade plastic which extends the part’s lifetime. The plastic drive shaft can be expected to last for years,
depending on the speed, frequency, and alignment of the pump.

Break-in

The VorTech pump is engineered to adapt to its aqueous environment. During the first week of use, your pump may run
noisier or stall. The noise should quiet dramatically over night and any stall conditions can safely be reset by manually
cycling the power to your pump.

Over Temperature Condition

In the event of a motor overheating, the pump will automatically shut down for a period to allow for cooling. Once
the motor has cooled, the driver will automatically restart and resume normal operation. You may experience an
overheating error from a misalignment.

Stall Condition

In the event of a motor stall, the pump may have stopped for a few possible reasons. You should first check that there
is not something blocking the propeller from spinning. Next, check to make sure the magnets are not rubbing on either
the pin spacer or the frame cover.

Maintenance

Error Codes

Troubleshooting

Cleaning your VorTech

The VorTech may need thorough cleaning of the components periodically to keep it running optimally. This can be
accomplished by disassembling the wet half of the pump and gently brushing the components with a soft brush under
running water. Soaking these parts in a mild acid solution such as vinegar may be necessary if there is an extreme
amount of calcium buildup. Do not use strong acids as this may damage the components.

Miscellaneous Error

This error could be attributed to a communication error between pumps or an unidentified error in the wave driver. Move
the drivers closer together and minimize any physical obstructions in between the drivers.

Pump Disconnect Error

Enabled after performing the Pump Disconnect Calibration (Pg.5). This error is directly attributed to the Wet Side and
the Dry Side becoming disconnected from each other and will cause the motor to shut off.

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