Warranty customer support – EcoTech Marine MP20 User Manual
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Warranty
Customer Support
(610) 954-8480
Sales inquiries please contact:
(800) 785-0338
EcoTech Marine warrants to the original purchaser only that the VorTech propeller pump will be free from defects in material and workmanship under normal use for
a period of (1) year from the date of original purchase if the product is installed and used properly and consistent with the User Manual. The VorTech propeller pump
consists of a wet side operating unit that will be fully submerged in the aquarium and a motor and driver that must not be exposed to water at any time. EcoTech
Marine’s warranty shall not apply: (i) to any damaged VorTech propeller pump that has been subjected to accident, misuse, neglect, alteration, acts of God, improper
handling, improper transport, improper storage, improper use or application, improper installation, improper testing or unauthorized repair, (ii) to any VorTech pro-
peller pump where the motor and/or driver have been exposed to water or (iii) to cosmetic problems or defects that result from normal wear and tear under ordinary
use, and do not affect the performance or use of the product. EcoTech Marine’s warranty applies only to a product that is manufactured by or for EcoTech Marine
and identified by the EcoTech Marine trademark, trade name or product identification logo affixed to the product. If you notice a problem with your VorTech propel-
ler pump, do not attempt to repair it yourself. Any attempts at self repair shall void this limited warranty. EcoTech Marine shall not be held liable for damage to
any aquarium, aquarium life forms, or other personal objects due to improper use of the device. If the product develops a covered defect within the one-year period,
EcoTech Marine will, at its option, either repair or replace the VorTech propeller pump without charge, provided that the VorTech propeller pump is returned during
the warranty period.
The VorTech pump operates at high temperatures and produces forces within the aquarium that can cause extreme loading and fatigue. Due to this, caution must be
used when installing this device on any aquarium. Because the construction of aquariums varies from each manufacturer and the operating conditions of each indi-
vidual aquarist is different, there is a possibility that the VorTech propeller pump may cause damage to your aquarium. Please contact your aquarium manufacturer to
determine if your aquarium is properly built and recommended for VorTech pumps. If you notice any damage to your aquarium, including but not limited to crazing,
cracking, bending, scratching, etc, immediately discontinue the use of the VorTech propeller pump. EcoTech Marine will not be liable for any damage caused to
your aquarium resulting from the use of the VorTech propeller pump.
To obtain warranty service or technical support, please contact EcoTech Marine’s customer service department at (610) 954-8480. You will receive instructions on
how to return the product for repair or replacement. To take advantage of this Limited Warranty you will be required to supply an original point of purchase receipt.
ECOTECH MARINE DISCLAIMS ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT
ALLOWED BY APPLICABLE LAW. NO IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY SHALL APPLY
EXCEPT AS REQUIRED BY APPLICABLE LAW. ECOTECH MARINE DOES NOT AUTHORIZE ANY PERSON OR BUSINESS ENTITY, INCLUDING ITS
AUTHORIZED DEALERS, TO CREATE FOR IT ANY OBLIGATIONS, LIABILITIES, OR OTHER WARRANTIES IN CONNECTION WITH THIS PROD-
UCT.
ALL WARRANTIES ARE VOID IF THERE IS DAMAGE TO THE VORECH PROPELLER PUMP THAT IS NOT A RESULT OF A DEFECT IN THE MATERI-
ALS OR WORKMANSHIP. THE SOLE AND EXCLUSIVE REMEDY FOR ALL CLAIMS THAT YOU MAY HAVE ARISING OUT OF OR IN CONNECTION
WITH YOUR USE OF THIS PRODUCT, WHETHER MADE OR SUFFERED BY YOU OR ANOTHER PERSON AND WHETHER BASED IN CONTRACT
OR TORT, SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT. IN NO EVENT WILL ECOTECH MARINE BE LIABLE TO YOU OR ANY OTHER
PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT
OF THE USE OR INABILITY OF TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, LOSS OF INFORMATION OR ANY OTHER PECUNIARY LOSS, DAMAGE TO YOUR AQUARIUM OR ANY AQUARIUM
INHABITANTS), OR FROM ANY BREACH OF WARRANTY, EVEN IF ECOTECH MARINE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. IN NO CASE SHALL ECOTECH MARINE’S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT. IF YOU DISAGREE
WITH THESE TERMS AND CONDITIONS DO NOT USE THE VORTECH PROPELLER PUMP.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions may not apply to you. EcoTech Marine’s war-
ranty is governed by the laws of the Commonwealth of Pennsylvania, excluding its conflict of laws principles and excluding the provisions of the United Nations
Convention on Contracts for the International Sale of Goods. This warranty gives you specific legal rights, and you may also have other rights, which vary from state
to state.
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