Appendix, Rimer, Eturns – Chauvet ST-3000LED User Manual

Page 12: Rocedure, Laims, Aintenance

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ST-3000LED User Manual

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2009-12-10

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14:04

5. Appendix

DMX

P

RIMER

There are 512 channels in a DMX-512 connection. Channels may be assigned in any manner. A

fixture capable of receiving DMX-512 will require one or a number of sequential channels. The user

must assign a starting address on the fixture that indicates the first channel reserved in the controller.

There are many different types of DMX controllable fixtures and they all may vary in the total number

of channels required. Choosing a start address should be planned in advance. Channels should

never overlap. If they do, this will result in erratic operation of the fixtures whose starting address is

set incorrectly. You can however, control multiple fixtures of the same type using the same starting

address as long as the intended result is that of unison movement or operation. In other words, the

fixtures will be slaved together and all respond exactly the same.

DMX fixtures are designed to receive data through a serial Daisy Chain. A Daisy Chain connection is

where the DATA OUT of one fixture connects to the DATA IN of the next fixture. The order in which

the fixtures are connected is not important and has no effect on how a controller communicates to

each fixture. Use an order that provides for the easiest and most direct cabling. Connect fixtures

using shielded two conductor twisted pair cable with three pin XLR male to female connectors. The

shield connection is pin 1, while pin 2 is Data Negative (S-) and pin 3 is Data positive (S+).

R

ETURNS

P

ROCEDURE

Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.

Package must be clearly labeled with a Return Merchandise Authorization Number (RA #). Products

returned without an RA # will be refused. Call CHAUVET and request RA # prior to shipping the

fixture. Be prepared to provide the model number, serial number and a brief description of the cause

for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate
packaging is the customer’s responsibility. CHAUVET reserves the right to use its own discretion to

repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe

method to use.

C

LAIMS

Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be

reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and

submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim

for items such as missing component/part, damage not related to shipping, and concealed damage,

must be made within seven (7) days of receiving merchandise.

M

AINTENANCE

To maintain optimum performance and minimize wear, fixtures should be cleaned frequently. Usage

and environment are contributing factors in determining frequency. As a general rule, fixtures should

be cleaned at least twice a month. Dust build up reduces light output performance and can cause

overheating. This can lead to reduced lamp life and increased mechanical wear. Be sure to power off

fixture before conducting maintenance.

Unplug fixture from power. Use a vacuum or air compressor and a soft brush to remove dust

collected on external vents and internal components. Clean all glass when the fixture is cold with a

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