Customer support overview, Contact information – Connect Tech 104 User Manual
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Connect Tech FreeForm/PCI-104 User Manual
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Customer Support Overview
If you experience difficulties after reading the manual and/or using the product, contact the
Connect Tech reseller from which you purchased the product. In most cases the reseller can
help you with product installation and difficulties.
In the event that the reseller is unable to resolve your problem, our highly qualified support
staff can assist you. Our support section is available 24 hours a day, seven days a week on our
website at:
See the contact information section below for
more information on how to contact us directly. Our technical support is always free.
Not listing all possible trademarks or copyright acknowledgments does not constitute a lack of
acknowledgment to the rightful owners of the trademarks and copyrights mentioned in this
document.
Contact Information
We offer three ways for you to contact us:
Telephone/Facsimile
Technical Support representatives are ready to answer your call Monday through Friday, from
8:30 a.m. to 5:00 p.m. Eastern Standard Time. Our numbers for calls are:
Telephone:
800-426-8979 (North America only)
Telephone:
519-836-1291 (Live assistance available 8:30 a.m. to 5:00 p.m. EST, Monday to
Friday)
Facsimile:
519-836-4878 (on-line 24 hours)
Email/Internet
You may contact us through the Internet. Our email and URL addresses are:
Mail/Courier
You may contact us by letter and our mailing address for correspondence is:
Connect Tech, Inc.
42 Arrow Road
Guelph, Ontario
Canada N1K 1S6