Canon 2.2 User Manual
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Do not connect more than one camera to the same computer. Two or
more cameras may not operate normally.
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If there is insufficient charge left in the camera battery, the camera
cannot communicate with EU. Either replace with a fully charged
battery or use the AC adaptor kit provided with your camera. Your
computer does not supply power to the camera through the interface
cable.
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Operation of the Auto power off function will automatically switch the
camera off, disabling communication with EU, if you turn the Auto
power off function to [ON]. Remove the checkmark from [Auto power
off] in the [Basic Settings] tab sheet
of the preferences window
or set the Auto power off function in the camera to [OFF].
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If you do not perform any operation while the camera and computer
are connected, depending on the computer system, a confirmation
message may appear on the screen asking whether you wish to
continue communicating with the camera. If you do not perform an
operation while this message appears, communication with your
camera is discontinued and EU shuts down. In this case, turn the
camera’s power switch to < OFF >, then again to < ON > and start up
EU.
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Do not put your computer to sleep while it is connected to the camera.
If your computer goes into sleep mode, never disconnect the interface
cable while your computer is still in sleep mode. Always wake your
computer up while it is still connected to the camera. Depending on
the type of computer, disconnecting the interface cable while your
computer is in sleep mode could prevent the computer from waking
up correctly. Refer to the computer User’s Manual for more
information on sleep mode.
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In Digital Photo Professional, select the [Tools] menu
X [Sync folder
with EOS Utility].
Communication between EU and the camera disconnected
Remotely shot images using EU do not display in DPP