S ave these instructions, Troubleshooting, English – Intex PURESPA 77" BUBBLE MASSAGE SPA 2014 User Manual

Page 16: Page 16

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254

PO

S AVE THESE INSTRUCTIONS

(254PO) SPA ENGLISH 7.5” X 10.3” PANTONE 295U 10/18/2013

English

TROUBLESHOOTING

Page 16

NO DISPLAY/SPA
CONTROL UNIT DOES
NOT WORK

HOUSEHOLD CIRCUIT
BREAKER TRIPPED

NOT HEATING
PROPERLY

BUBBLE AIR BLOWER
DOES NOT WORK

FILTRATION PUMP
NOT WORKING

WATER NOT CLEAN

PUMP CONNECTORS
ARE NOT LEVEL WITH
THE SPA CONNECTORS

TUB HAS A STRANGE
SHAPE

TUB LOSES AIR
PRESSURE

LEAKING BETWEEN SPA
TUB CONNECTORS AND
CONTROL UNIT CON-
NECTORS

SPA IS TOO NOISY IN
FILTRATION MODE ONLY

• Spa is unplugged or off.
• Control panel cable plug loose.
• Power

failure.

• GFCI/RCD

tripped.

• GFCI/RCD

broken.

• Circuit breaker under rated.
• Overloaded circuit breaker.
• An electrical fault in the line.

• Temperature set too low.
• Dirty

fi lter cartridge.

• Water temperature decreasing during
heater STANDBY mode.
• Heating element failed.

• Air blower pump is too hot.

• Dirty

fi lter cartridge.

• Filtration inlet and/or outlet clogged.
• Filter pump motor failed.

• Cartridge assembly not properly attached.
• Insuffi cient fi ltering time.
• Dirty

fi lter cartridge.

• Improper water maintenance.
• Filtration inlet and outlet clogged.

• One characteristic of PVC is that
it changes shape, which is normal.

• Expanded internal air pressure by
strong

sunshine.

• Air valve cap loose.
• Air valve base loose.
• Hole, cut or split on spa tub.

• Spa control base inlet/outlet connections
not securely tight.
• Spa control base inlet/outlet o-ring
missing/dirty.

• Control base components not securely
attached.
• Control base ground not level and fi rm.

Ensure the spa is plugged and switched on.
Ensure the control panel cable plug is fi rmly
attached to the control base receptacle.
Check power source.
Reset the GFCI/RCD.
Contact Intex Service Center.

• Ensure correct circuit breaker rating.
• Provide a dedicated circuit breaker feeding the
spa electrical outlet only.
• Contact a qualify electrician to correct the
electrical

fault.

Increase the temperature and attach the spa
cover.
Clean or replace the fi lter cartridge in time.
If heater is in STANDBY mode, press the fl ame
button to heat up the water to the set temperature.
Contact Intex Service Center.

Turn off and unplug the spa. Let it cool down and
restart all over again.
If problem persists contact Intex Service Center.

Clean or replace the fi lter cartridge in time.
Check

and

clean

fi ltration inlet and outlet regularly.

Contact Intex Service Center.

Ensure the cartridge assembly is properly attached.
Increase fi ltration time.
Clean or replace the fi lter cartridge in time.
Refer to the chemical manufacturer’s instructions.
Check and clean fi ltration inlet and outlet regularly.

Elevate the pump with wood or another type of
insulated material to bring the pump’s connectors
level with the spa’s connectors.

Check the air pressure and release air if
necessary. During very hot weather, you must
check to see whether it is necessary to release
some air. This is to avoid any possible damage
to the tub.

• Ensure air valve cap is securely closed.
• Fill up the spa tub with air then make sure the
air valve base is tighten, see “Spa Tub Air Valve
Fastening”

section.

• Put liquid soap and water in a squirt bottle and
spray on seams. If there is a leak it will bubble.
After

you

fi nd the leak, clean and dry the leaking

area, then apply the repair patch that comes with
your

spa.

• Tighten inlet and outlet connections.
• Coat the o-ring with petroleum jelly for water proof.
• Remove grid from inside spa with a screwdriver,
ensure inlet/outlet O-ring is in place, clean and not
damaged.

• Ensure control panel, back cover and all inlet/outlet
are securely connected.
• Ensure ground is level, fi rm and smooth.

PROBLEM CAUSE SOLUTION

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