My remote control is not responding – CREATIVE WIRELESS RECEIVER SB1122 User Manual

Page 19

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Troubleshooting 18

My remote control is not responding.

• Your remote control’s battery may have depleted. To remove and replace the

battery, see “Replacing the remote control battery” on page 15.

Also check the following:

• You have installed the transmitter software.

• In the Remote Control Settings application, ensure that the Enable control

of Windows Application check box is selected. To launch this application,
click Start -> All Programs -> Creative -> Remote Control Settings.

• The media player that you are using must be the highlighted window for the

playback functions to work.

I need to change the wireless zone numbers of my receivers.

Do the following:

i.

Return the receivers to factory default settings. See “Returning to
factory default settings” on page 14.

ii. Manually pair the receivers. Follow the steps in “Manual Pairing” on

page 8.

All kinds of sounds from my computer are transmitted to the
receiver.

Your transmitter streams all sounds from your computer to the receiver,
including sounds from other programs, as well as system sounds and alerts.
Disable these sounds, or close programs that generate unwanted sounds.

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