Microsoft Lumia 640 LTE Single Sim - Manual (Page 22)

The limitations in this clause 4 shall not apply in case of Manufacturer’s
negligence or intentional misconduct or in case of death or personal
injury resulting from Manufacturer’s proven negligence.
5. Other important notices
For further information on your Warranty, as well as information needed
to process your Warranty queries, please visit www.microsoft.com/
mobile/support/.
Please ensure your operator has removed any SIM-locks (or other
equivalent mechanisms that may lock your Product to a specific network
or operator) prior to delivering your Product for repair.
Your Product may contain country specific elements, including software.
The Warranty services available in a particular country may be limited to
the Products and country specific elements available in that country.
Also, if your Product has been re-exported from its original destination
to another country, your Product may contain country specific elements
that are not considered a defect under this Warranty even if it would not
be operational.
Microsoft Mobile Oy, Keilalahdentie 2-4, FIN-02150 Espoo, Finland
Australia: www.microsoft.com/en-au/mobile/warranty, Care: 1300 366
733 (national or premium rates may apply), www.microsoft.com/en-au/
mobile/contactus
New Zealand: www.microsoft.com/en-nz/mobile/warranty, Care:
0800 665 421 (national or premium rates may apply),
www.microsoft.com/en-nz/mobile/contactus