ZTE Grand X Plus User Manual

Page 167

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167

Problem

Possible causes

Possible solution

Poor network link quality
on the part of your
service provider.

End the call and dial
again. You may be
switched to a
better-quality network
link or phone line.

Echo or
noise

Poor local telephone line
quality.

End the call and dial
again. You may be
switched to a
better-quality network
link or phone line.

Unable to
select
certain
features

Your service provider
does not support these
features, or you have not
applied for services that
provide these features.

Contact your service
provider.

The battery or battery
charger is damaged.

Contact the dealer.

The phone’s temperature
is below 0 °C or higher
than 45 °C.

Adjust the battery
charging environment to
avoid extremes of
temperature.

Battery not
charge

Poor contact between
the battery and charger.

Check all connectors to
ensure that all
connections have been
properly made.

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