Levana Ovia Manual - Manual (Page 28)

ISSUE POSSIBLE SOLUTION
Equipment does not function • Confirm that the camera and monitor are ON
• The battery may be depleted; charge battery
• The power adapters may not be properly connected
No reception • Camera and monitor may not be properly paired; follow PAIRING instructions
• Camera may be too far away from the monitor
• Extend the antenna on the monitor
Reception Interference (static) • The camera and monitor may be too far apart
• The battery power may be too low
• Other electronic devices may be interfering with the signal
• The camera or monitor may be placed too close to many metal objects
Feedback (screeching, static) • The camera and monitor may be too close together
• The volume on the monitor may be set too high
Noise (static, beeping) • Battery power may be too low
The buttons are not working • LOCK/UNLOCK Button is in LOCKED position; move to UNLOCK position
Picture works but there is no sound • Volume setting may be too low
Picture is black and white • Night vision LEDs may be ON; increase the amount of light in the room being monitored
The rechargeable battery will not charge • The power adapters may not be connected
• Battery pack may not be properly connected inside the battery compartment
Maintenance
•
Clean the surfaces of the camera and monitor with a soft, lint-free cloth
• If the units become dirty, use a lightly dampened cloth to wipe surfaces, taking care to not allow water into any openings
• Never use cleaning agents or solvents
TROUBLESHOOTING
28 mylevana.com