Troubleshooting, English – Levana ERA User Manual

Page 25

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25

TROUBLESHOOTING

ISSUE

POSSIBLE SOLUTION

Equipment does not function

Camera and/or parent unit are not switched on

The battery is drained

The power adapters are not connected

No reception

Camera and parent unit are not paired

Camera is too far away from parent unit

Wrong camera channel is selected (manufacturer has preset and paired

the included camera to camera channel 1)

Reception Interference (static)

The camera and parent unit are too far apart

The battery power is too low

Other electronic devices are interfering with the signal

The camera or parent unit are placed near too many metal objects

Feedback (screeching, static)

The camera and parent unit are too close together

The volume on the parent unit is set too high

Picture, no sound

Volume setting is too low

Picture is black and white

Night vision LEDs are ON; Increase the amount of light in the room

being monitored

The rechargeable battery will not charge

The power adapter is not connected to the parent unit

Battery pack is not seated properly inside the battery compartment

Cannot take pictures

No SD card or SD is not correctly inserted

"SD MEMORY ERROR" message

No SD card or SD is not correctly inserted

Maintenance

Clean the surfaces of the camera and parent unit with a soft, lint-free cloth

If the units become dirty, please use a lightly damp cloth to wipe surfaces, taking care to not allow water into any openings

Never use cleaning agents or solvents

ENGLISH

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