Lippert Components Sofa Slideout System - Manual (Page 13)

TROUBLESHOOTING CHART
The folowing troubleshooting chart outlines some common problems, their causes and possible
corrective actions. When reference is made to a “Power Unit,” the term includes the motor and
the actuator as a complete unit. All Power Units are shipped from the factory with a serial number
and date code, which should be given to the service technician when asking for assistance.
Notes:
If the slideout room will not retract there is a manual override that is located on the opposite side
of the slideout room. A crank handle is provided with your unit. Once you have the room in the
closed position take you unit to the closest dealer. See pages 9-11 for Manual Override
Instructions.
ROOM DOESN’T MOVE WHEN SWITCH IS PRESSED
PROBABLE CAUSE CORRECTIVE ACTION
Restriction or obstruction inside or outside of unit Check for and clear obstruction
Low battery voltage, blown fuse, defective wiring Check battery voltage and charge if needed
Find and check fuse, replace if blown. Check
battery terminals and wiring. Look for loose
disconnected or corroded connectors.
Excessive room drag Check that transit bars are removed
POWER UNIT RUNS, ROOM DOES NOT MOVE
Motor turns, room does not move Gear key is broken or lost, replace gear
drive assembly
Broken gear on drive shaft Replace gear drive assembly
Broken gear in gearbox Replace motor/gearbox assembly
Bad motor or gearbox Replace motor/gearbox assembly
POWER UNIT RUNS, ROOM MOVES SLOWLY
Low battery, poor ground, extremely low Charge battery, check ground wire
temperature
Room in bind Adjust to proper room setting
Incorrect height adjustment Check for proper room height
ROOM STARTS TO MOVE AND STOPS
Low battery voltage, blown fuse, defective wiring Check battery voltage and charge if needed
Find and check fuse, replace if blown. Check
battery terminals and wiring. Look for loose
disconnected or corroded connectors.
Obstruction of room inside or outside Check for and remove any obstruction
Dirts or corrosion build up on mechanism Clean dirt or corrosion and coat
LIGHTLY with oil
ROOM CHATTERS DURING OPERATION
Teeth on gear drive broken or worn Replace gear drive assembly
Teeth on inner rail broken or worn Replace inner rail assembly
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