Pro Boat DX3E - Manual (Page 14)

14 SPEKTRUM DX3E USER GUIDE
damage limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN
ANY WAY CONNECTED WITH THE PRODUCT, WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY,
NEGLIGENCE, OR STRICT LIABILITY. Further, in no event
shall the liability of Horizon exceed the individual price of
the Product on which liability is asserted. As Horizon has
no control over use, setup, final assembly, modification
or misuse, no liability shall be assumed nor accepted for
any resulting damage or injury. By the act of use, setup
or assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept
the liability associated with the use of this Product, you
are advised to return this Product immediately in new
and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without
regard to conflict of law principals).
safety Precautions
This is a sophisticated hobby Product and not a toy.
It must be operated with caution and common sense
and requires some basic mechanical ability. Failure to
operate this Product in a safe and responsible manner
could result in injury or damage to the Product or
other property. This Product is not intended for use by
children without direct adult supervision. The Product
manual contains instructions for safety, operation
and maintenance. It is essential to read and follow all
the instructions and warnings in the manual, prior to
assembly, setup or use, in order to operate correctly and
avoid damage or injury.
Questions, assistance and repairs
Your local hobby store and/or place of purchase cannot
provide warranty support or repair. Once assembly, setup
or use of the Product has been started, you must contact
Horizon directly. This will enable Horizon to better answer
your questions and service you in the event that you may
need any assistance. For questions or assistance, please
direct your email to productsupport@horizonhobby.
com, or call 877.504.0233 toll free to speak to a product
support representative.
Inspection or repairs
If this Product needs to be inspected or repaired, please
call for a Return Merchandise Authorization (RMA). Pack
the Product securely using a shipping carton. Please note
that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking and
insurance for lost or damaged parcels, as Horizon is
not responsible for merchandise until it arrives
and is accepted at our facility. A Service Repair
Request is available at www.horizonhobby.com on the
“Support” tab. If you do not have internet access, please
include a letter with your complete name, street address,
email address and phone number where you can be
reached during business days, your RMA number, a list
of the included items, method of payment for any non-
warranty expenses and a brief summary of the problem.
Your original sales receipt must also be included for
warranty consideration. Be sure your name, address, and
RMA number are clearly written on the outside of the
shipping carton.
warranty Inspection and repairs
To receive warranty service, you must include
your original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions have been
met, your Product will be repaired or replaced free of
charge. Repair or replacement decisions are at the sole
discretion of Horizon Hobby.
non-warranty repairs
Should your repair not be covered by warranty
the repair will be completed and payment will
be required without notification or estimate of
the expense unless the expense exceeds 50% of
the retail purchase cost. By submitting the item for
repair you are agreeing to payment of the repair without
notification. Repair estimates are available upon request.
You must include this request with your repair. Non-
warranty repair estimates will be billed a minimum of
½ hour of labor. In addition you will be billed for return
freight. Please advise us of your preferred method of
payment. Horizon accepts money orders and cashiers
checks, as well as Visa, MasterCard, American Express,
and Discover cards.
If you choose to pay by credit card, please include your
credit card number and expiration date. Any repair left
unpaid or unclaimed after 90 days will be considered
abandoned and will be disposed of accordingly.
Please note: non-warranty repair is only
available on electronics and model engines.
EN