Troubleshooting 17, Troubleshooting – Sceptre SB301524 User Manual

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Sound Bar 2.1 User Manual

Troubleshooting

The following table contains the common problems and the solutions to these
problems. Please check this list before you contact the technicians.


Problems

Solutions

NO SOUND

Try increasing the volume of the speaker.

Check that the Sound Bar is not turned off.

Check the Sound Bar volume level.

Make sure the correct input is selected.

Make sure the proper cables are connected.

If you are using digital audio, make sure the source is
sending out a PCM signal. Some devices have
default settings on Bitstream.

REMOTE DOES
NOT WORK

Make sure the battery is properly installed.

Take the battery out, press the buttons once or twice,
install the batteries back in to see if it works.

Maybe the battery is out of power, please replace the
battery.

NO POWER

Make sure the AC power cord is securely connected
to a power outlet.

Try another electrical device on the power outlet to
ensure there is power through it.

Speaker buzzing or
humming

Make sure both ends of the audio cables are
connected properly.

Test the sound bar with another audio cable.

Test the sound bar with another TV.

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