3 shipping firearms for repair – SIG SAUER 1911 .22LR User Manual

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when it counts

11.3 Shipping Firearms for Repair

In the event you need to return your firearm to the SIG SAUER Service
Department, here’s what to do:

1. First contact Customer Service at (603) 772-2302 for an RMA number,
which will allow SIG SAUER to track the status of your return from its receipt
at SIG SAUER through its return to you. Please do not send your firearm until
you obtain an RMA number.

2. Make sure that the chamber and magazine(s) are unloaded and that no
ammunition is included with your returned firearm.

3. Package the firearm securely to prevent damage. Enclose a letter that in-
cludes your name, street address, daytime phone number, model and serial
number, and a detailed description of the problem you have experienced
or the work you want performed. With the exception of extra magazines, do
not include any other accessories such as scopes or mounts.

4. Generally, an individual may ship firearms to the manufacturer for repair
or service. Some states and localities, however, prohibit this. If you live in
such an area, the firearms must be shipped by and returned to a federally
licensed firearms dealer.

5. Federal law prohibits persons who do not possess a Federal Firearms
License from shipping a firearm via the U.S. Postal Service. (Note: any ship-
ment of firearms outside U.S. borders is subject to the export laws of the
United States and to the valid laws of the specific country, which you must
strictly follow; prior to exporting any firearm you should seek legal counsel.)

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