SIG SAUER SSG 3000 - Manual (Page 68)

68 www.sigsauer.com
18.0 Shipping Firearms for Repair
Returning Your Firearm For Service In the event you need to return your Rifle to the SIG SAUER Service Department,
here’s what to do:
1. The first step is to contact Customer Service at (603) 610-3000 ext. 3 for an RMA number. This number allows SIG
SAUER to track the status of your return from its receipt at SIG SAUER through its return to you. Please do not send your
firearm until you obtain an RMA number.
2. Make sure that the chamber and magazine(s) are unloaded and that no ammunition is included with your returned
firearm.
3. Package the firearm securely to prevent damage. Enclose a letter which includes your name, street address, daytime
phone number, model and serial number, and a detailed description of the problem you have experienced or the work
you want performed. With the exception of extra magazines, do not include scopes, mounts, or other accessories.
4. Generally, an individual may ship firearms to the manufacturer for repair or service. Some states and localities,
however, prohibit this. If you live in such an area, the firearms must be shipped by and returned to a Federally Licensed
Firearms Dealer.
5. Federal law prohibits persons who do not possess a Federal Firearms License from shipping a firearm via the U.S.
Postal Service. (Note: any shipment of firearms outside U.S. borders is subject to the export laws of the United States and
to the valid laws of the specific country, which you must strictly follow; prior to exporting any firearm you should seek
legal counsel.)
6. SIG SAUER is not responsible for any firearm until it is received, nor for damage incurred during shipment.
14SIG1027_OM-SSG3000-USA_MiniManual_PeaseREV05.indd 68 3/27/14 11:17 AM