Troubleshooting, Assistance – Sure Heat 2009 Surefire SF34LP User Manual

Page 17

Advertising
background image

SIDE BURNER CAPS AND GRATE

Cleaning Method:

Clean with a brass bristle brush.

Wash grate using mild detergent, warm water and degreaser.

Rinse with clean water and dry with soft, lint-free cloth.

Stainless steel cleaner.

BURNERS

Cleaning Method:

Clean the exterior of the burner with a wire brush.

Clear any clogged burner ports with a straightened paper clip.

Do not use a toothpick as it may break off and clog the port.

Check and clean burner/venturi tubes.

DRIP PAN

IMPORTANT: The drip pan should be removed only when grill is

completely cool.

The drip pan collects grease that runs out through the grill. Clean

often to avoid grease buildup.
Cleaning Method:

Remove drip pan. Wipe excess grease with paper towels.

Clean with mild detergent and warm water. Rinse and dry

thoroughly.

KNOBS AND FLANGE AREA AROUND KNOBS

IMPORTANT: To avoid damage to the knobs and flange area, do

not use steel wool, abrasive cleaners, or oven cleaner.

To avoid damage, do not soak knobs.
Cleaning Method:

Mild detergent, a soft cloth and warm water.

Rinse and dry.

CONTROL PANEL GRAPHICS

IMPORTANT: To avoid damage to the control panel graphics, do

not use steel wool, abrasive cleaners or oven cleaner.

To avoid damage, do not spray cleaner directly onto panel.
Cleaning Method:

Clean around the burner labels gently; scrubbing may remove

printing.

Clean with mild detergent, soft cloth and warm water.

Rinse and dry.

Grill will not light

Is the 20 lb LP gas fuel tank valve turned off?

Turn the 20 lb LP gas fuel tank on.

Is the grill properly connected to the gas supply?

Contact a trained repair specialist or see Installation

TROUBLESHOOTING

Grill will not light

Is the 20 lb LP gas fuel tank valve turned off?

Turn the 20 lb LP gas fuel tank on.

Is the grill properly connected to the gas supply?

Contact a trained repair specialist or see Installation

Instructions.

Is there gas in the 20 lb LP gas fuel tank?

Check the gas level.

Is the igniter working?

Check that the igniter battery is properly installed or check to

see if the battery needs to be replaced. See the “Replacing the

Igniter Battery” section.

Check for loose wire connections to the igniter or electrodes.

Check to see if debris is blocking the electrodes.

Flame is low or erratic

Is the gas supply fully turned on?

Check that the 20 lb LP gas fuel tank valve is fully open..

Is the gas supply in the 20 lb LP fuel gas tank low?

Check the gas level.

Does only one burner appear low?

Check and clean the burner ports if clogged or dirty. See

“General Cleaning” section.

Is the burner flame mostly yellow or orange?

Grill may be in an area that is too windy. Check the burner air

inlets for obstructions.

ASSISTANCE

Before calling for assistance, please check “Troubleshooting”

section above. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete

model and serial number of your appliance. This information will

help us to better respond to your request.

If you need replacement parts:

If you have questions or need replacement parts, contact

Customer Service Hotline at

1-800-229-5647 or visit

www.sureheat.com.

Sure Heat Manufacturing

1861 West Oak Parkway

Marietta, GA 30062

16

17

Advertising