Zapco DC-series - Manual (Page 30)

Technical Assistance
Should you experience a problem with your DSP6-SL or DRC-SL, please contact the
dealer that sold you this product. If your dealer is unable to solve your problem, you
may contact the factory service department directly.
Phone: (209) 577-4268 Monday - Friday, 8AM - 5PM Pacific Standard Time FAX: (209)
577-8548
Also, check our web page, www.zapco.com, for tips. You can also e-mail for technical
help directly from our web page.
If you need to return this product for repair, please call the factory for a Return Materials
Authorization (RMA) number. We will ask you for information that will include your name,
return shipping address, daytime phone number, model and serial number, and a detailed
description of your problem. A photocopy of your original purchase receipt is necessary
to determine warranty status and should also be included. Once we issue you an RMA,
please write it in a highly visible area on the package. ZAPCO will not accept any
packages that do not have a valid RMA number clearly marked on the outside of the
package.
Once you have a valid RMA number, send all repairs to:
A.R.P.A. of America Corp. / Zapco
Attn.: Service Department
3037 E Palm Ave Suite 102, Manteca, CA 95337
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