Troubleshooting chart – Sears 390.2508 User Manual

Page 11

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TROUBLESHOOTING CHART

SYMPTOM

POSSIBLE CAUSECS}

CORHECnVE ACTION

Motor will not run

1. Disconnect switch is off

1. Be sure switch is on

2. Fuse is blown

2. Replace fuse

3. Starting switch is defective

3. Replace starting switch

4. Wires at motor are loose,

disconnected, or wired incorrectly

4. Refer to instructions on wiring. Check and tighten all wiring.

5. Pressure switch contacts are dirty

5. Clean by sliding pieces of plain paper between contacts

Motor runs hot and

1. Motor is wired incorrectly

1. Refer to mstructions on wiring

overload kicks off

2. Voltage is too low

2. Check with power company. Install heavier wiring if wire

size is too small. See wiring instructions

3. Pump cycles too frequently

3. See section below on too frequent cycling

Motor runs but no
water is delivered

1. Pump in new installation did

not pick up prime through:

a. Improper priming
b. Air leaks
c. Leaking foot valve

1, In new installation;

a. Re-prime according to instructions

b. Check all connections on suction line, air volume control, and jet

c. Replace foot valve

2. Pump has lost prime through;

a. Air leaks

b. Water level below suction

of pump

2. In installation already in use;

a. Check all connections on suction line, air volume control,

jet and shaft seal

b. Lower suction line into water and re-prime. If receding water level

in well exceeds suction Uft, a deep well pump is needed

3. Jet or impeller is plugged

3. Clean jet or impeller according to instructions ■

4, Check valve or foot valve is stuck

in closed position

4, Replace check valve or foot valve

5. Pipes are frozen

5. Thaw pipes. Bury pipes below frost line. Heat pit or pump house.

6. Foot valve and/or strainer are

buried in sand or mud

6. Raise foot valve and/or strainer above weU bottom

Pump does not
deliver water to full

1. Water level in weU is lower than

estimated

1. A deep weU jet pump may be needed (over 20 ft. to water)

capacity (Also
check point 3

2. Steel pipir^ (if used) is corroded or

limed, causing excess friction

2. Replace with plastic pipe where possible, otherwise with new steel pipe

immediately above)

3. Offset piping is too small in size

3. Use larger offset piping

Pump pumps water
but does not shut

1, Pressure switch is out of adjustment

or contacts are “frozen”

1. Adjust or replace pressure switch

off

2. Faucets have been left open

2. Close feucets

3. Jet or impeller is clogged

3. Clean jet or impeUer

4. Water level in well is lower than

estimated

4. Check possibility of using a deep weU jet pump

5. Motor is wired incorrectly

5. Refer to instructions on wiring

Pump cycles too
frequently

1. Standard pressure tank is water­

logged and has no air cushion

1. Drain tank to air volume control tapping. Check air volume control for

defects. Check for air leaks at any connection

2. Pipe leak

2. Check connections

3. Faucets or valves are open

3. Close faucets or valves

4. Foot valve leaks

4. Replace foot valve

5. Pressure switch is out of adjustment

5- Replace pressure switch

6. Air charge too low in

Captive Air® Tank

6

.

Disconnect electrical power and Open faucets untU aU pressure is

reUeved. Using automobUe tire pressure gai^e, check air pressure in tank
at the valve stem located at top of tank. If air pressure is lower, pump air

into tank from outside source imtil proper air pressure is reached. Check
air valve for leaks, using soapy solution, and replace core if necessary.

Air spurts from

1. Pump is picking up prime

1. As soon as pump picks up prime, aU air wUl be ejected

faucets ^

> 2. Leak in suction side of pump

2. Check suction piping

3. Well is gaseous

3. Change installation as described in manual

4

.

Intermittent over-pumping of well

4, Lower foot valve if possible, otherwise restrict discharge side of pump

11

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