Cisco 7912G - Manual (Page 11)

Business IP Telephony The Future is Now
Page 10 of 10
Transferring a Connected Call
Transfer redirects a connected call. The target is the number to which you
want to transfer the call.
If you want to...
Then...
Transfer a call without talking to
the transfer recipient Press Trnsfer and enter the target number. When
you hear the call
ringing, hang up.
If your system administrator did not enable
on-hook transfer, you must press Trnsfer again
to complete the transfer. To cancel the transfer,
press EndCall.
Talk to the transfer
recipient before transferring
a call (consult transfer) Press Trnsfer and enter the target number. Wait
for the transfer recipient to answer. If the
recipient accepts the transferred call, press
Trnsfer again. If the recipient refuses the call,
press EndCall and then
the Hold button to return to the original call.
If your system administrator did not enable
on-hook transfer, you must press Trnsfer again
to complete the transfer. To cancel the transfer,
press EndCall.
Transfer two current calls to each
other (direct transfer) Scroll to highlight any call on the line and press
Select. Repeat this process for the second call.
With one of the selected calls highlighted, press
DirTrfr. (You might need to press more to see
DirTrfr.) The two calls connect to each other
and drop you from the call.
If you want to stay on the line with the callers,
use Join to create a conference instead. For
details, see the “Making Conference Calls”
section on page 18.
Tips
• When on-hook transfer is enabled, you can either hang up or press Trnsfer,
then hang up.
• You cannot use Trnsfer to redirect a call on hold. Press Hold to remove the
call from hold before transferring it.