Beko BD-610 - Manual (Page 24)

Troubleshooting
Always check first that:
- You have followed the steps listed on
pages to install and set up your Dect
phone.
- Al connects are firmly inserted in their
sockets.
- Mains power is switched on at the
socket.
- The handset’s batteries are correctly
and securely installed, and are not run
down.
If you experience difficulties with the
working of your Dect phone, refer to the
advice given below.
I cannot make or answer calls.
- Check that the base unit's mains power
adapter is plugged in and power is
switched on. The base unit needs mains
power for normal operation of the phone-
not just charging the batteries.
- Make sure you are using the telephone
line cable that was supplied with your
Dect phene. Other telephone line cables
might not work.
- Move the handset closer to the base
unit.
- Check the batteries level symbol on
the display. If it is low, replace the
handset on the base unit or charger ped
to recharge the batteries.
- Switch off power at the mains socket,
wait for a few seconds and then switch
back on. This may solve the problem.
- If you still can't make calls, try re­
registering the handset.
When I place Skype call, there is no
sound.
- Check the network.
I cannot enter Skype Contact List
- Check that the Ethernet cabte between
^
cn the base station and the LAN port
on your broadband connection (modem.
router, hub, switch etc.) is connected
properly.
When I press keys on the handset,
nothing happens.
- Make sure the batteries are fitted in
your handset. If the batteries level symbol
on the display shows “low”, recharge
the batteries.
- Check whether there's a key symbol
on the display. If so, the keypad is locked.
Turn to the user manual to find out how
to unlock it.
When I press keys on the handset, digits
appear on the display, but I can’t make
an outside call.
- Try meving the handset closer to the
base unit.
- Try a different position for the base
unit-perhaps higher, or further from other
electrical equipment.
The phone does not ring
- Check that the base unit's mains power
adapter is plugged in and power is
switched on. The base unit needs mains
power for normal operation of the phone-
not just charging the batteries.
- Make sure you are using the tetephone
line cable that was supplied with your
Dect phone. Other telephone line cables
might not work.
- Check that you have set the ringer
volume to off. See the user manual for
more information.
- Check that the total REN value of all
equipment connected to your telephone
line is no more than 3. Disconnect one
or more telephones and see whether
that helps.
The base does not ring.
- Check that the base power is ON, and
the base ringer is set ON.
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