Year limited warranty terms and conditions, Customer service hotline – Country Home Products Men's Trimmer User Manual

Page 43

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1-Year Limited Warranty

Terms and Conditions

The DR

TRIMMER/MOWER

is warranted for one (1) year against defects in materials or workmanship when put

to ordinary and normal consumer use; ninety (90) days for any other use. The engine is warranted separately by
the engine manufacturer.

For the purposes of all the above warranties, “ordinary and normal consumer use” refers to non-commercial
residential use and does not include misuse, accidents or damage due to inadequate maintenance.

Country Home Products, Inc. certifies that the DR

TRIMMER/MOWER

is fit for ordinary purposes for which a

product of this type is used. Country Home Products, Inc. however, limits the implied warranties of
merchantability and fitness in duration to a period of one (1) year in consumer use; ninety (90) days for any other
use.

The 1-Year Limited Warranty on the DR

TRIMMER/MOWER

starts on the date the machine ships from our

factory. The 1-Year Limited Warranty is applicable only to the original owner.

The warranty holder is responsible for the performance of the required maintenance as defined by the manufacturer's
owner's manuals. The warranty holder is responsible for replacement of normally wearing parts such as the belts,
cutting cord, bearings, debris shield, Mow-Ball

Support, and battery. Attachments and accessories to the machine are

not covered by this warranty.

During the warranty period the warranty holder is responsible for machine transportation charges, if required. During
the warranty period warranty parts will be shipped by standard method at no charge to the warranty holder. Expedited
shipping of warranty parts is the responsibility of the warranty holder.

SOME STATES DO NOT ALLOW LIMITATIONS ON THE LENGTH OF IMPLIED WARRANTIES, SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.

Country Home Products, Inc. shall not be liable under any circumstances for any incidental or consequential
damages or expenses
of any kind, including, but not limited to, cost of equipment rentals, loss of profit, or cost
of hiring services to perform tasks normally performed by the DR

TRIMMER/ MOWER

.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Customer Service Hotline

Country Home Products, Inc.’s objective is to have 100% satisfied customers. For that reason, we operate a 6-day-
a-week Technical Service Department for our Owners. You can access a Representative by dialing our TOLL-FREE
Hotline at 1-800-DR-OWNER (376-9637). The sole job of our well-trained and friendly folks is to ensure that you
get any help you need in a timely fashion. They are there to answer all your questions including: (1) inquiries on
any of the above warranties, (2) inquiries about replacement parts, or (3) your questions regarding service,
maintenance and operation.

Our Customer Service Representatives will also be happy to answer any of your questions regarding the separate
warranties on all engines. However, to obtain service, repair or replacement of any engine within the time period
covered by the manufacturer’s limited warranty, follow the instructions and warranty information specifically
pertaining to those items provided by their separate manufacturers.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.

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