Part x. troubleshooting – Austin Hughes IGM-03 User Manual

Page 75

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UM-IGM-03-Q314V1

P.70

Replacement, Removal Or Addition For EC Box

1. How to replace the failed Master EC Box with a new one ?

Step 1

- Prepare a new Master EC Box and set it to 1st level.

( Please refer to user manual < 1.5 > for details )

Step 2

- Configure the IP address of the new Master EC Box as the failed one

( Please refer to user manual < 4.2 > for details )

Step 3

- Disable alarm email in < Alarm > page

Step 4

- Power off and remove the failed Master EC Box from connection

Step 5

- Install the new Master EC Box to the connection and power it on

Step 6

- Click “ Start Connection “ in < Overview > page for the relevant Master IP group

Step 7

- Configure the new Master EC Box in < EC Box Setting > page such as Name, Location

Step 8

- Enable alarm email in < Alarm > page

2. How to replace a failed certain level slave EC Box with a new one ?

Step 1 -

Prepare a new slave EC Box and set the slave EC Box level accordingly

( Please refer to user manual < 1.5 > for details )

Step 2

- Prepare an appropriate length Cat. 5 / 6 cable

Step 3

- Disable alarm email in < Alarm > page

Step 4

- Use a Cat. 5 / 6 cable to bridge over the failed slave EC Box which will be replaced to minimize

log / data loss

Step 5

- Power off and remove the failed slave EC Box from connection

Step 6

- Install the new slave EC Box, cancel the cable-bridging and reconnect the slave EC Box to the

previous and next one

Step 7

- Power on the new slave EC Box

Step 8

- Configure the new slave EC Box in < EC Box Setting > page such as Name, Location

Step 9

- Enable alarm email in < Alarm > page

Ignore step 2 and 4 if the failed slave EC Box is in the last level

Part X. Troubleshooting

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