EarthQuake CS3814B - Manual (Page 29)

Check for parts online at www.getearthquake.com or call 800-345-6007 M-F 8-5 29
Operator's Manual
CS3814B, CS4116B Chainsaws
Warranty Terms and Conditions
PRODUCT WARRANTY: 1-YEAR LIMITED WARRANTY
Ardisam, Inc. (Ardisam) warrants the product(s) under a one-year limited warranty to be free from defects in the material or
workmanship or both for a period not exceeding twelve consecutive months from the date of original purchase by the first
retail consumer or first commercial end user. “Consumer use“ means personal recreational use by a retail consumer. “Com-
mercial use“ or “commercial application“ means all other uses, including use for commercial, income producing or rental
purposes. Once a product has experienced commercial use, it shall thereafter be considered as a commercial use product
for the purpose of this warranty. This warranty does not cover cracked windows, tent tears, fading or discoloring of fabric
or damaged poles due to use in high wind, inclement weather conditions, unattended use or uses other than those listed
in the owner’s manual. This warranty applies to the original owner that provides a proof of purchase. The warranty is not
transferable. The warranty period begins on the date of purchase by the first retail consumer or commercial end user, and
continues for the twelve month consecutive period thereafter. Any unit used in a commercial application is covered for a
period of 90 days after purchase by the first commercial end user. For the warranty to be valid, the product must be regis-
tered online, or the warranty card must be filled out and received by Ardisam, within 30 days of purchase. Ardisam shall not
be obligated to ship any repair or replacement product to any location outside of the United States of America or Canada.*
For replacement parts, phone 800-345-6007.
*This warranty policy applies only to products which have not been subjected to negligent use, misuse, uses other than
those indicated in the product’s operator’s manual, alteration, accident, use of unauthorized parts, failure to perform peri-
odic maintenance as specified in product’s operator’s manual, normal wear and tear, use of unauthorized parts or repairs
performed at unauthorized service centers. There is no other expressed warranty. Implied warranties, including those of
merchantability and fitness for a particular purpose, are limited to one year from purchase, or to the extent permitted by
law. All other implied warranties are excluded. Liability for incidental or consequential damages are excluded to the extent
exclusion is permitted by law. Ardisam does not assume, and does not authorize any other person to assume for Ardisam,
any liability in connection with the sale of Ardisam products. To be at “No Charge,” warranty work must be sent directly
to and performed by Ardisam or an Ardisam Authorized Warranty Service Facility. To obtain warranty service and/or
replacement instructions, contact the Ardisam Customer Service Department at 800-345-6007. If you choose to ship your
product to Ardisam for warranty repair, you must first have prior approval from Ardisam by calling the Ardisam Customer
Service Department for a return material authorization number (RMA#). Under these circumstances, all items must be shipped
prepaid. Ardisam will at no charge, repair or replace, at the discretion of Ardisam, any defective part which satisfies all condi-
tions stated above. Ardisam retains the right to change models, specifications and price without notice. Ardisam shall not
be obligated to ship any repair or replacement product to any location outside of the United States of America or Canada.
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