EXFO PPM-350C PON Power Meter - Manual (Page 39)

PPM-350C 33
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact EXFO at
one of the following numbers. The Technical Support Group is available to take your
calls from Monday to Friday, 8:00 a.m. to 7:00 p.m. (Eastern Time in North America).
For detailed information about technical support, visit the EXFO Web site at
www.exfo.com .
To accelerate the process, please have information such as the name and the serial
number (see the product identification label), as well as a description of your
problem, close at hand.
You may also be requested to provide the embedded software’s version numbers.
To display the embedded software version:
1. Hold down
and press at the same time. The unit displays the main
software version.
2. Press to return to your previous mode.
Technical Support Group
400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224
[email protected]
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